It's time for better Standard Opertaing Procedures

We now have a FULL PHARMACY MANUAL that includes all the policies and procedures for running your pharmacy business

Pharmacy Manual

Handbook and Standard Operating Procedures for all Employees, Contractors and Associates

  • Bespoke
  • Clear, easy to read
  • Beautiful presentation
  • Electronic audit trail
  • Online and in print
  • Improve safety and efficiency in your organisation

By entering your details below you agree NOT to copy, reproduce or otherwise use any part of the document. The document is a sample only and not for use in any organisation

COMPANY HANDBOOK AND POLICIES

Health and Safety

The Business

Alcohol & Drugs Policy & Procedure

Disciplinary Policy & Procedure

Discrimination, Bullying & Harassment Policy & Procedure

Equal Opportunities Policy & Procedure

Family Leave Policies & Procedures

Grievance Policy & Procedure

Sickness Absence Policy & Procedure

Whistleblowing – Public Interest Disclosure Act – Policy & Procedure

Anti-Bribery Statement

CONFIDENTIALITY AND INFORMATION GOVERNANCE POLICIES AND PROCEDURES

Confidentiality & Information Governance Standard Operating Procedure

Email & Internet Policy & Procedure

Business Continuity Plan

Information Asset Register

Risk Assessment

Information Governance – The Evidence

ESSENTIAL SERVICES STANDARD OPERATING PROCEDURES

Prescription Reception – Taking in Prescriptions

Prescription Collection Service

Support for People with Disabilities

Equalities Act (Disability Assessment)

Pharmaceutical Assessment

Intervention problem solving

Assembling and labelling

Accuracy Check by Accuracy Checking Technician (If Present)

Final dispensing check by pharmacist

Dealing with near misses and errors

Handing Out Prescription to the patient

Intervention Referral Form

Owings procedure

Repeat Dispensing

Dispensing To Care homes

Emergency Supplies of Prescription Only Medicines (POM)

Date Check for dispensary Stock

Pharmacy Cleaning Matrix

Cold Chain Medicines

Infection Control

Liquid/bodily Fluids Spillage Situation In the Pharmacy

Uncollected Prescriptions

Equipment Maintenance

Uncollected Prescriptions

Signposting Procedure Flow Chart

Support for Self-Care

Promotion of Healthy Lifestyles (Public Health)

Clinical Governance: Safeguarding Vulnerable Groups

CONTROLLED DRUGS STANDARD OPERATING PROCEDURES

Legalities of Controlled Drugs

Ordering Pharmacy Stock of Controlled Drugs

Receipt and Storage of Pharmacy CDs including Responsibility of CD Keys

Dispensing Prescriptions for CDs

Dispensing Instalment Prescriptions for CDs

Delivery of CDs to Patients

Disposal of Patient-Returned CDs

Disposal of Pharmacy Stock CDs

Stock Checks of CDs

Record Keeping

Requests for CDs Using a Requisition

Dealing with CD Incidents

Cannabis-Based Medicinal Products (Sativix)

Supplying Opioid Medicines

Dispensing and Checking Procedure of Opioid Medicines

Legislation Changes

RESPONSIBLE PHARMACIST STANDARD OPERATING PROCEDURES

Review and Notification of SOPs

GPhC Responsible Pharmacist Guidance

Assuming Duties and Change-Over of the Responsible Pharmacist

Dealing with and Incident That Indicates the Pharmacy is Not Running Safely and Effectively

Incident Report Form

Pharmacy Incident Report Form

Dealing with Complaints About the Pharmacy Business

Safe and Effective Disposal of Medicines

Changes to Waste Regulations (England and Wales)

Delivering Medicines Safely and Effectively

Operating in the Absence of Responsible Pharmacist

Safe and Effective Ordering of Medicines

Safe and Effective Preparation of Medicines

Provision of Advice by Non-Pharmacist pharmacy staff

Roles and Responsibilities of Pharmacy Staff

The Safe and Effective Sale of Medicines

Sale of Medicines Protocol

Counter Sales of Pseudoephedrine and Ephedrine Containing Products

The Safe and Effective Storage of Medicines

Stock Handling

The Safe and Effective Supply of Medicinal Products

Date Check of Counter Stock

Customer Returns of Purchased Goods

Dispensing Private Prescriptions

MDS METERED DOSAGE SYSTEMS, BLISTER PACKS AND CARE HOMES

Receipt and Processing

Blister Pack

Medication not in Blister Packs

Racking Medication

Medication Administration Record Charts (MAR Charts)

Suitability of Medication

CLINICAL STANDARD OPERATING PROCEDURES

Supplying Insulin

Dispensing Lithium Therapy

NPSA Supplying Oral Anti Cancer Medication

NPSA Supplying Anticoagulat Therapy

NPSA Supplying Oral Methotrexate

NPSA Supplying Paraffin Based Skin Emollients

NPSA Measurement Administration of Liquid Medication

ENHANCED AND LOCAL SERVICES STANDARD OPERATING PROCEDURES

Blood Pressure Monitoring

Diabetes Screening

Cholesterol Finger Prick Blood Test

Stop Smoking

EHC

OTC Sale of EHC

Needle Exchange

Malaria Prophylaxis

Pregnancy Testing

Dispensing Codeine and Dihydrocodeine

Children’s Medication

Veterinary Medication

Herbal Advice


Example of Contents

PART OF FIRZA GROUP


Registered United Kingdom 07548314, registered for VAT GB153537510

Unit 37, 1st Floor 679-691 High Road, London E10 6RA


To find out more about our Privacy Policy visit privacy.firza.net or email dpo@firza.net

CONTACT US




Tel: 0044 (0) 2034881595